Current offers

Offer for services
for business

w-support.pl is a well known and independent partner form renowned manufactures of telecommunication and IT equipment. We cooperate with manufacturers, service providers and distriburors. w-support.pl supports its partners by offering dedicated solutions and services that meet the requirements of the end customers.

First Level
Secund Level
Administration

 

Customer Service Department

w-support.pl provides a comprehensive hotline service

 

The ICT Strukture
  • Online portals
  • Flexible interface
  • Repair status tracking
  • KEP interface

 

Hotline Operator
  • End customers
  • Busines
  • The First level
  • The Second level
  • Administration

 

Concentration
  • After-sales support services
  • Avoiding repair through the NFF analysis
  • First and second level support
  • Administration

Online portals
Flexible interface
Repair status tracking

 

ICT Structure

w-support.pl is one of the main providers of after-sales services in Poland. We offer a comprehensive range of services before, during and after the repair.

 

ICT Structure
  • Online portals
  • Flexible interface
  • Repair status tracking
  • KEP inteface

Shipping
Returns

 

Logistics solutions

w-support.pl  offers a wide range of after-sales services.

 

Logistics
  • Economical and convenient transport of devices to our clients
  • Supporting alternative addresses for deliveries
  • Invoicing the end customer in case of changes in th cost
  • Tracking shipments
  • Returns service

Software update
Mechanical repairs
Refurbishment
Unlocking
Data preservation
Exchange of devices

 

Repair of devices

w-support.pl performs repairs of equipment for highly regarded manufacturers of telecommunication and IT equipment.

 

 
Repairs
  • Software update
  • Mechanical repairs
  • Electric repairs
  • The refurbishment of equipment
  • Data preservation
  • Exchange devices

 

 
Services
  • Warranty management
  • Online support
  • Accounting and reporting
  • Fleet devices mamagement

REPAIR STATUS

Here you can check in easy way
at what stage the epair
of your device is